Privacy Policy for VerdeCanvas Atelier
VerdeCanvas Atelier ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, enroll in our drawing lessons, painting workshops, art therapy sessions, private tutoring, group classes, or online art courses, and otherwise interact with our services. We are dedicated to maintaining the trust and confidence of our visitors and clients.
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include:
- Personal Identifiable Information (PII): This includes your name, email address, postal address (for billing or workshop materials), phone number, and payment information (e.g., credit card details collected via secure third-party payment processors) when you register for a course, make a purchase, or contact us.
- Demographic Information: Such as age or interests, which may be voluntarily provided by you to help us tailor our services to your needs.
- Technical Data: Information about your device and how you access our site, including IP address, browser type, operating system, referral sources, pages visited, and time spent on pages. This is primarily collected via cookies and similar technologies.
- Communication Data: Records of your correspondence with us, including emails, chat messages, or phone calls.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including processing registrations for courses and workshops.
- To process transactions and fulfill your orders for art materials or course enrollments.
- To send you administrative communications, such as confirmations, invoices, and technical notices.
- To respond to your inquiries, comments, and requests, and provide customer support.
- To personalize your experience on our site and recommend relevant courses or content.
- To improve our website, services, and the content we offer, through analytics and research.
- For marketing purposes, such as sending newsletters or promotional offers, where you have given consent.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with applicable legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties for their marketing purposes without your explicit consent. We may share your information with:
- Service Providers: Trusted third-party companies and individuals who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with data protection laws. This includes payment processors, hosting providers, email service providers, and analytics providers.
- Legal Compliance: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request) or to protect our rights, property, or safety, or the safety of others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, firewalls, and encryption technology (e.g., SSL). While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR)
As per the General Data Protection Regulation (GDPR), if you are located in the European Union, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. For any of these requests, please contact us at contact@verdecanvas.com.br.
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember you and your preferences, analyze how you interact with our site, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Links to Other Websites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected Personal Identifiable Information from a child under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
VerdeCanvas Atelier
Rua das Acácias, Suite 2A, 315
Belo Horizonte, MG, 30340-060
Brazil